MoneyGram Help Center
The MoneyGram Help Center offers quick answers, send and receive guidance, and ways to contact customer service, helping users resolve issues and manage money transfers with ease.
Popular articles
Cancel a Transaction
If you cancel the money transfer online, we will transmit the credit to the card issuer within 10 business days but it could take the funds longer to appear on…
Edit a Transaction
Yes, Editing Receiver Name of a transaction is allowed for cash pickup transfers and only through the MoneyGram Online account, our chatbot Mia, the Edit a…
General Questions
While you can’t schedule recurring transfers, our send again feature makes it easy to send money to the people who you transfer money to on a recurring basis.…
Payment Methods
MoneyGram supports the use of both Visa and MasterCard.
Receive Methods
Sign up or log into your MoneyGram profile. Tell us who you are sending money to, how much you want to send, and where you are sending. Select your preferred…
Receive Money at Location
Your experience with MoneyGram is important to us, but from time to time, there may be factors impacting your money transfer. There are a few possible reasons…