Skip to main content

MoneyGram Help Center

Home

Topics

Personal Data
Updating Information
Wire Transfers
Profile Communication Preferences
Manage Profile
Password Management
Web Support
Fraud Prevention and Reporting

Search...

Search articles, settings...

Home
Support & Security

Topic

Support & Security

Account management, security, privacy, and fraud protection guidance.

Fraud Prevention and Reporting

We authenticate your identity to ensure your personal and financial safety and to help prevent fraud.

2 min readUpdated Mar 20, 2026

You can close your MoneyGram profile by submitting a request via the Customer Service Contact Us Form, selecting General Question or Feedback, and providing a…

1 min readUpdated Mar 20, 2026

Password Management

Select the Forgot Password link on the log in screen from the MoneyGram website or the MoneyGram app. From here, follow the instructions to reset your…

1 min readUpdated Mar 20, 2026

MoneyGram cares about your personal information. MoneyGram uses industry-accepted database and network technologies to encrypt and protect consumer data stored…

2 min readUpdated Mar 20, 2026

Profile Communication Preferences

Log into your online profile and select View Profile Info.

1 min readUpdated Mar 20, 2026

Previous

1 of 2