Fraud Prevention and Reporting

#Why do you authenticate my identity?

We authenticate your identity to ensure your personal and financial safety and to help prevent fraud.

#Where can I get more information on protecting myself from consumer fraud?

To learn more about how to protect yourself from fraud, visit our Fraud & Safety page.

#Should I report this scam to the Federal Trade Commission and my State Attorney General?

In addition to reporting a scam to MoneyGram, you may also report it to the FTC or your state's Attorney General.

#What do I do if I've been scammed online?

If you were a victim of fraud via the Internet, file a report with your local police and the Internet Crime Complaint Center (IC3), a partnership between the FBI and the National White Collar Crime Center. If you used MoneyGram to wire money as a result of a scam, please complete our form to report fraud online, or call MoneyGram at 1-800-926-9400.

#What do I do if I've been scammed?

Contact your local police immediately.

Report suspected incidents of over-the-phone fraud or Internet fraud by submitting a report online to the National Consumers League's Fraud Center.

File a complaint with the Federal Trade Commission or call toll free 1-877-FTC-HELP.

If you used MoneyGram to wire money as a result of a scam, contact MoneyGram at 1-800-926-9400, or report fraud through our form online.

#What can I do if my receiver or I have been the victim of a fraud perpetrator?

Please call MoneyGram Customer Service in the United States, at 1-800-926-9400 or complete our report fraud form online. For international Customer Service, please call 0800 8088 019.

#What should I do if I may have been a victim of phishing?

If you're suspicious that you have received a phishing email, don't second guess yourself — please report it via Contact Us form, so we can investigate.